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Do you have any questions, requests, or feedback? Simply fill out the form and our team will get back to you as soon as possible. We look forward to hearing from you! You can also reach us directly via email at hello@sapuun.me !

Free shipping
From 29,00 € within Germany

Highest quality
High-quality ingredients.

shop safely
Insured up to €20,000.

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Welcome to
Frequently Asked Questions
On this page you will find answers to frequently asked questions.
What is "The Vibe"
"The Vibe" is a shower sponge that includes 150g of soap. The sponge's slightly rough surface provides a pleasant exfoliating effect.
How long can I use a soap sponge?
One "The Vibe" soap sponge lasts for about 30 washes.
Do the soap sponges contain silicone or similar substances?
No, we've kept the list of ingredients as small as possible. Over 75% of the ingredients are of natural origin.
How can I pay?
We strive to make payment as easy as possible for you. You can complete your order securely using the following payment methods:
- PayPal: easy with your PayPal account
- Klarna invoice: You will be securely redirected to Klarna during the ordering process
- Sofortüberweisung: via your bank's familiar online payment environment
- Credit card: Visa, Mastercard or American Express
- Apple Pay: via the payment method stored in the Wallet Credit card and debit card
- Google Pay: with the credit card successfully added to your Google Pay app
- Gift card: Enter your voucher code during checkout.
Do I have to pay shipping costs?
- Germany: 3.90€
- Germany: Free shipping from 29€
- European Union: €8.90 (up to €35.75 order value)
- European Union: 15.90€ (from 35.76€ order value)
How long does shipping take?
Your order will reach you within 2-4 working days.
Will I receive a tracking number?
Yes, you will receive a tracking number immediately after your order has been shipped.
Which parcel service will deliver my parcel?
We ship your order with our partner DHL.